Terms and Conditions and Participant Waiver

L&F Group Pty Ltd T/A B.FIRM ABN 97 161 233 914

TERMS AND CONDITIONS

General

You are required to provide relevant contact information before commencing training with B.FIRM. Should any of your details change, it is your responsibility to advise B.FIRM administrative staff.

You are required to agree to the Terms & Conditions found herein before commencing training with B.FIRM.

You are required to agree to the Participant Waiver before commencing training. B.FIRM staff retain the right to cancel your inclusion in a training session, should they feel, for any reason, your physical or psychological condition is unable to cope with the demands of training.

B.FIRM staff retain the right to cancel your inclusion in a training session should your conduct or behaviour fall below a respectable level. Should poor behaviour continue over two training sessions, your training will be terminated. In such cases, any outstanding training sessions will be refunded, but you will be prohibited from further training with B.FIRM.

B.FIRM reserves the right to cancel your inclusion in a training session at its complete discretion. Such cancellation is final and no further communication or correspondence will be entered into.

Payment

Payment for your preferred number of block training sessions must be received in advance of commencing your first training session.

Payment may be made online via the B.FIRM website. If you have purchased Personal Training, Shared Personal Training or any options where times and locations are not predetermined, you will be contacted by B.FIRM staff once notification of your online registration is received to discuss and schedule your days and times for training.

If you are unable to pay for training sessions via the online payment facility, contact B.FIRM to discuss other payment options.

Training sessions

You may attend any training session that suits your schedule. There is no time limit to use your purchased training sessions.

Training sessions are supervised and run by qualified fitness staff.

Upon arrival at your training session, you must record your attendance on the Training register. Failure to correctly record the number of sessions attended may result in termination of your training with B.FIRM. In such cases, any outstanding training sessions will be refunded, but you will be prohibited from further training.

Refunds/Cancellations/Transfer

Refunds for cancellations will only be given in exceptional circumstances. For medical reasons, you must provide a certificate from a qualified medical practitioner certifying that you are permanently sick or incapacitated and unable to continue with training. If you are relocating, please provide supporting evidence.

Training sessions may be transferred to another participant; however the transferee must provide all relevant contact information, read and agree to the Terms and Conditions herein and agree to and complete the Participant Agreement Form before they will be allowed to commence training.

Inclement weather

Training sessions will continue in inclement weather, unless deemed to be unsafe. In such cases, you will be given at least 30 minutes notice (SMS), prior to commencement of your scheduled training session. If B.FIRM fails to contact you within 30 minutes (provided your phone details are current), you will be provided with a “catch-up” session.

Cancelled sessions

If for any other reason a training session is cancelled, you will be given at least 8 hours notice (SMS), prior to commencement of your session. If B.FIRM fails to contact you within 8 hours (provided your phone details are current), you will be provided with a “catch-up” session.

Complaints and Feedback

B.FIRM is committed to providing a professional training environment, whilst providing encouragement and motivation. Should you have any concerns regarding the behaviour of B.FIRM staff, other participants or training in general, please forward contact us via our Contact form. Your feedback, concerns and complaints will be handled in the strictest of confidence.

At B.FIRM we welcome any feedback you may have. We believe in continual improvement, and it is your feedback, which will allow us to keep moving forward.

 

ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

Parties

Released Parties include L&F Group Pty Ltd T/A B.FIRM and its directors, officers, employees, agents, contractors, insurers, spectators, equipment suppliers and volunteers and the Canberra Greyhound Racing Club and its directors, officers, employees, agents, contractors, insurers, spectators, equipment suppliers and volunteers.

Releasing Parties include the participant and any legal or personal representatives or anyone else who might claim or sue on participant’s behalf.

General Photography Release

I hereby authorise L&F Group Pty Ltd to publish photographs and or video footage taken of me for use in L&F Group Pty Ltd print, online and other marketing materials, promotions, publications and initiatives. I hereby release and hold harmless L&F Group Pty Ltd from any reasonable expectation of privacy or confidentiality associated with the above-mentioned images.

I further acknowledge that my participation is voluntary and that I will not receive any financial compensation of any type associated with the taking or publication of these photographs/videos or participation in L&F Group Pty Limited’s marketing materials, promotions or other Company publications. I acknowledge and agree that publication of said photos/videos confers no rights of ownership or royalties whatsoever.

I hereby release L&F Group Pty Limited, its contractors, its employees and any third parties involved in the creation or publication of marketing materials, from liability for any claims by me or any third party in connection with my participation.

Assumption of Inherent Risks

The B.FIRM Outdoor Activity Centre challenges participants physically and mentally. Some activities may include obstacle negotiation, carrying heavy objects, running, crawling and physical exercise and activity. Activities may be held in various locations, indoor and outdoor, with varying terrains and weather conditions. Whilst all reasonable care will be taken, I acknowledge that there is inherent risk which cannot be eliminated completely, regardless of the care and precautions taken by L&F Group Pty Ltd, when participating in physical training at the Outdoor Activity Centre.

I understand that it is my responsibility to consult with my medical practitioner prior to participating in training with B.FIRM and that I am participating with full knowledge of my physical and mental capabilities and that my participation is not contrary to any advice received from my medical practitioner.

I understand that should I be suffering from any injury or illness, that it is my responsibility to advise B.FIRM staff prior to commencing training, and that my participation is not contrary to any advice received from my medical practitioner.

I understand that should I feel unable to complete any physical task, for whatever reason, at the Outdoor Activity Centre, that it is my responsibility to advise B.FIRM staff and refrain from participating in that task.

Waiver of Liability

I understand fully the inherent risks involved at the Outdoor Activity Centre or other training area and I am willingly and voluntarily participating. I hereby assert that I knowingly assume all of the inherent risks of the activity and take full responsibility for any and all damages, liabilities, losses or expenses that I may incur as a result of participating at the Outdoor Activity Centre or other training area.

I hereby waive L&F Group Pty Ltd and other released parties from any and all claims resulting from the inherent risks of the Outdoor Activity Centre or other training area or Ordinary Negligence of L&F Group Pty Ltd or other released parties that I may have arising out of my participation at the Outdoor Activity Centre or other training area.

Acknowledgment of Understanding

I have read this Assumption of Inherent Risk and Waiver of Liability and fully understand its terms. I understand that I am giving up substantial rights, including my right to sue. I further acknowledge that I am signing the agreement freely and voluntarily, and intend my signature or electronic agreement to be a complete and unconditional release of all liability due to Ordinary Negligence of L&F Group Pty Ltd (and other released parties) or the Inherent Risks of the activity, to the greatest extent allow by law.